Support

Setta accounts and content remain on the current device. These steps resolve the most common issues.

Cannot Sign In

Use the email and password registered on this device. Setta 1.0 has no server password-recovery service. Reinstalling the App lets you create a new workspace, but it cannot restore previous data.

Delete an Account and Data

Open Field Notes, tap the shield button, and choose Delete Local Account in Safety & Data. Read the full deletion explanation before confirming.

Cannot Add a Photo or Video

Check Photos, Camera, and Microphone permissions in iOS Settings and confirm that the device has free storage. The iOS Simulator normally cannot record a field video.

Product Feedback

Use Field Notes > Safety & Data > Feedback & Support in the App to save a local diagnostic note. That note stays on the device and is not sent to the developer.

Contact

A public support email has not yet been activated for this prerelease build. The production site must display a verified contact destination before App Store submission.

Outdoor Safety

Setta does not replace official alerts, campsite rules, or professional safety judgment. Contact local emergency services in an emergency.